Horrible en general. Viejo, descuidado, instalaciones feas.
Not worth the money
It is really noisy, you can hear all other guests walking and talking arround, and the staff was never arround. I called at 3am at the front desk because of loud guests and never responded, I coudn't sleep. Everything looks old and used, I ran out of hot water in the middle of my shower.
Ask for a room away from the street, bit noisy with cars passing as from 4am
Nice rooms, better than average in Antigua. Great garden.
Lovely character property
Not much information in the hotel about tours/trips/things to do although plenty of tourist agencies are in town. No English speaking staff (but it is Guatemala after all)
Beautiful rooms filled with character. Great view of the volcan agua from our little balcony. Good location being away from noise but close to the main centre. Breakfast was lovely. Beautiful garden that was a pleasure to sit and relax in. Not sure why this hotel isn't booked more - pretty sure we were the only guests staying at the time! Really enjoyed our stay here
Bathroom was a bit dusty, walls are very thin
The service was great, including breakfast, staff was very friendly (they let us borrow their umbrella), great location if you want some peace and calm
The location and the friendly and professional staff in particular Porferio. We will return.